At Qingbowl, we value your privacy and are committed to protecting your personal information when you use our website and services. This Privacy Policy explains how your data is collected, used, and safeguarded.
Data Security
Our website is protected with SSL encryption technology to help ensure that your personal data is transmitted securely. Sensitive information, including payment details such as credit card information, is encrypted during checkout and processed through secure payment systems.
We apply reasonable technical and organizational measures to help protect your data from unauthorized access, loss, or misuse.
Information We Collect
We may collect the following types of information when you place an order or interact with our website:
- Name, email address, phone number, and shipping address
- Order details and purchase history
- Payment-related information (processed securely through encrypted payment providers; we do not store full credit card numbers)
- Basic device and usage data to improve website functionality and user experience
How We Use Your Information
Your information is used only for necessary business purposes, including:
- Processing and fulfilling orders
- Providing customer support and order updates
- Improving website performance and user experience
- Preventing fraud and ensuring transaction security
- Meeting legal and regulatory obligations when required
We do not collect personal information as a primary purpose beyond what is necessary to operate our services.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited data only with trusted service providers when necessary to complete your order, such as:
- Payment processors
- Shipping carriers
- Technical and system service providers
These partners are required to handle your data securely and only for service-related purposes.
Marketing & Personal Data Usage
We do not use customer personal information or images for advertising purposes without explicit consent. Your data will not be used for promotional content unless you have voluntarily agreed.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance user experience. You may disable cookies in your browser settings, but some features may not function properly.
Age Requirements
Our services are intended for adults or individuals who have obtained consent from a legal guardian.
We do not knowingly collect personal information from individuals under the age of 16. If such data is identified, we will promptly delete it and take steps to prevent further collection.
By using this website, you confirm that you are of legal age in your jurisdiction or are using the site under appropriate guardian supervision.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal, tax, or accounting obligations
After this period, data is securely deleted or anonymized.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing your information
- Requesting corrections
- Requesting deletion
- Withdrawing consent where applicable
You may contact us to exercise these rights.
Policy Compliance Note
Our website primarily serves customers in the United States. We aim to handle personal data in accordance with applicable U.S. privacy and consumer protection laws, including reasonable data protection practices aligned with industry standards.
Contact Us
Factory Address:North side of Tangying Avenue, Changnan New Area, Jingdezhen City, Jiangxi Province
US warehouse address:9013 Key Penninsula Hwy NW Ste E Lakebay, WA 98349 United States
Email:service@qingbowl.com
Phone:(321) 693-7422
Hours:Monday–Friday,9AM–5PM PDT