Thank you for shopping with Qingbowl. We aim to process every order promptly and provide a smooth delivery experience. Please read the shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
Orders placed before 4:00 PM PDT (Monday–Friday) are generally processed on the same business day.
Orders submitted after 4:00 PM PDT, as well as orders placed on weekends or public holidays, will be processed on the next business day.
Please note that processing begins only after your payment has been successfully verified.
Shipping Warehouse
All Qingbowl orders are shipped from our U.S. warehouse. We work to dispatch orders as quickly as possible so they can reach you within the estimated delivery window.
Shipping Destinations
We Currently Ship To
We currently deliver to customers located within the contiguous United States (the 48 mainland states).
We Do Not Ship To
At this time, shipping is not available to:
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Alaska
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Hawaii
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Puerto Rico
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Guam
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U.S. Virgin Islands
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American Samoa
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Northern Mariana Islands
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U.S. Minor Outlying Islands
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APO/FPO/DPO military addresses
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Any other U.S. territories or offshore islands
Orders placed with delivery addresses outside our shipping area cannot be fulfilled.
Estimated Delivery Time
| Destination | Processing Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Contiguous United States | 1–3 business days | 5–10 business days | 6–13 business days |
Estimated delivery times include both order processing and transit time.
Please keep in mind that deliveries may occasionally take longer due to customs inspections, public holidays, severe weather, transportation disruptions, or carrier delays that are beyond our control.
Shipping Rates
| Order Total | Shipping Fee |
|---|---|
| $0.01–$39.99 | $6.99 |
| $40.00 and above | Free Shipping |
Free shipping is available only for orders delivered within the contiguous United States.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can check your shipment status anytime using the following tracking website:
https://www.17track.net/en
Please allow 24–72 hours after shipment for tracking information to appear.
Shipping Address
Before completing your purchase, please make sure your shipping address is accurate and complete.
Qingbowl is not responsible for delivery issues caused by incorrect or incomplete shipping information provided during checkout. If a package is returned because of an address error, additional shipping charges may apply for reshipment.
Delivery Information
The delivery dates shown on our website are estimated and should not be considered guaranteed.
Unexpected circumstances, including customs clearance procedures, holidays, weather conditions, or carrier operational delays, may extend delivery times.
If your shipment has not arrived within the expected timeframe, please contact our customer support team and we will be happy to assist you.
Contact Us
If you have any questions regarding shipping, please feel free to contact us.
Factory Address:North side of Tangying Avenue, Changnan New Area, Jingdezhen City, Jiangxi Province
US warehouse address:9013 Key Penninsula Hwy NW Ste E Lakebay, WA 98349 United States
Email:service@qingbowl.com
Phone:(321) 693-7422
Hours:Monday–Friday,9AM–5PM PDT