Payment Policy

At Qingbowl, we want every order to be completed through a secure and reliable payment process. This Payment Policy explains the payment method we currently accept, when your payment is processed, and what to do if you experience any payment-related issues.

By placing an order on our website, you agree to the terms described in this Payment Policy.

Accepted Payment Method

Qingbowl currently accepts the following payment method:

  • PayPal

At this time, PayPal is the only payment option available on our website. We do not currently accept credit cards, debit cards, bank transfers, checks, cash on delivery (COD), or any other payment methods.

If additional payment methods become available in the future, this policy will be updated accordingly.

Why We Use PayPal

We use PayPal because it provides a convenient and secure way to complete online purchases.

When you choose PayPal during checkout:

  • Your payment is processed through PayPal's secure payment platform.
  • Your financial information is handled directly by PayPal and is not stored on the Qingbowl website.
  • Depending on your PayPal account settings, you may be able to pay using your PayPal balance or payment methods supported by PayPal in your region.

The payment options available within your PayPal account are determined by PayPal and may vary by country or account type.

Payment Security

Protecting your payment information is important to us.

Our website uses SSL (Secure Socket Layer) encryption to help safeguard information transmitted during checkout. All PayPal transactions are processed through PayPal's secure payment system.

Qingbowl does not receive or store your complete payment card details during the payment process.

Although we take reasonable measures to help protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.

When Payment Is Charged

Payment is authorized and processed when you complete your order through PayPal.

Orders will only enter our processing queue after successful payment confirmation.

If payment is declined, interrupted, or cannot be verified, your order will not be processed until the payment issue has been resolved.

Payment Verification

For security purposes, certain transactions may require additional verification by PayPal.

If PayPal requests further verification, your order may remain pending until the verification process is completed.

Qingbowl is unable to override PayPal's security procedures.

Currency

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

If your payment account uses another currency, PayPal may automatically convert the payment based on its applicable exchange rate and service policies. Any exchange rate or conversion fee is determined by PayPal.

Failed or Declined Payments

A payment may not be completed for several reasons, including but not limited to:

  • Incorrect payment information
  • Insufficient account balance
  • PayPal security review
  • Payment authorization failure
  • Network or technical issues

If your payment is unsuccessful, please try again after confirming your payment details or contact PayPal for assistance.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email.

If you complete payment but do not receive a confirmation within a reasonable period, please check your spam or junk folder first. If you still cannot locate the email, contact our customer support so we can help verify your order.

Refunds

Approved refunds will be returned through the original PayPal account used for the purchase.

Refund processing times may vary depending on PayPal's procedures and your financial institution. Once the refund has been issued by Qingbowl, the time required for the funds to appear in your account is determined by PayPal.

Please refer to our Return & Refund Policy for detailed eligibility and refund conditions.

Taxes

Any applicable taxes will be calculated and displayed during checkout before you complete your purchase, where required by applicable laws.

Payment Issues

If you encounter any problems while making a payment, please contact us. We will do our best to help review your order status and assist with general payment-related questions. For issues involving your PayPal account, payment authorization, or account verification, you may also need to contact PayPal directly.

Policy Updates

We may update this Payment Policy from time to time to reflect changes in our payment services, legal requirements, or business operations. The latest version published on our website will apply to future orders.

Contact Us

If you have any questions about this Payment Policy, please contact us.

Factory Address: North side of Tangying Avenue, Changnan New Area, Jingdezhen City, Jiangxi Province

US Warehouse Address: 9013 Key Penninsula Hwy NW Ste E, Lakebay, WA 98349, United States

Email: service@qingbowl.com

Phone: (321) 693-7422

Business Hours: Monday–Friday, 9AM–5PM PDT